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  1. Rapid Rewards Dining help center
  2. FAQ

FAQ

Getting started

  • What is Rapid Rewards Dining® and what do I need to do to join?
  • How much does it cost to join Rapid Rewards Dining®?
  • How much can I earn with Rapid Rewards Dining®?
  • Why do you need my ZIP code?
  • Why do you need my card number?
  • Will my membership with Rapid Rewards Dining® ever expire?

Signing in

  • Why do I need to sign in to the account center?
  • How do I sign in to my account?
  • I forgot my password.
  • I forgot my login ID.
  • My account is locked.
  • How do I change the location of my restaurant recommendations in my emails?
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Rapid Rewards® points

  • How do I know how many Rapid Rewards® points I have earned?
  • When do Rapid Rewards® points get added to my account?
  • My Rapid Rewards® points are missing.
  • Do my Rapid Rewards® points expire?
  • I am missing Rapid Rewards® points from my recent flight purchase.
  • How do I redeem my Rapid Rewards® points?

Earn Rapid Rewards® points in addition to the points earned in the Rapid Rewards Dining® Program when you use your registered Southwest Rapid Rewards® Credit Card from Chase. Rapid Rewards Dining is not affiliated with the Southwest Rapid Rewards Credit Card from Chase.

All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Southwest® reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points. The number of points needed for any particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, point redemption rate, and other factors and are subject to change.

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